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We Care About

Urban Retreat is more than a spa—it’s a sanctuary. Founded on the belief that everyone deserves mindful self-care, we combine ancient healing traditions with modern science. Each treatment is designed to help you pause, breathe, and rediscover your radiance.

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Urban Retreat is more than a spa—it’s a sanctuary. Founded on the belief that everyone deserves mindful self-care, we combine ancient healing traditions with modern science. Each treatment is designed to help you pause, breathe, and rediscover your radiance.

What do we do?

 

Signature Treatments

Detoxifying Facials: Combat city pollution with our deep-cleansing rituals.

Aromatherapy Massages: Melt away stress with bespoke essential oil blends.

Luxury Manicures/Pedicures: Eco-friendly polishes and expert care for hands and feet.

Tailored Experiences

Corporate Wellness: On-site chair massages to recharge your team.

Bridal Packages: Pre-wedding glow treatments for the entire bridal party.

Teen Skincare Clinics: Gentle, educational sessions for young skin.

Why Choose Us?

Expert Therapists: Licensed professionals with a passion for healing.

Clean Products: Free from parabens, sulfates, and artificial fragrances.

Tranquil Spaces: Designed to transport you from Nairobi’s hustle to instant calm.

Frequently Asked Questions

Answers to your massage questions are here and reasons why should you use our awesome treatments

What should I expect during my first visit?

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Your first session begins with a confidential consultation where we assess your skin concerns and goals. Our licensed therapists then customize your treatment using medical-grade products and techniques tailored to your unique needs.

How often should I get professional facials?

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For optimal results, we recommend every 4-6 weeks. This aligns with your skin's natural renewal cycle. Those with acne or specific concerns may benefit from bi-weekly sessions initially.

Why choose Urban Retreat over DIY skincare?

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Our treatments use clinical-strength ingredients unavailable in retail products, applied with professional techniques that penetrate 10x deeper. Plus, our steam and extraction process clears pores more effectively than at-home methods.

Are extractions painful?

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Our therapists use a patented softening process before extractions, making them significantly more comfortable than DIY attempts. Most clients describe it as "pressure" rather than pain.

How soon will I see results?

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Immediate glow is common after one session, with progressive improvement over 48 hours as hydration peaks. For chronic concerns like acne or hyperpigmentation, visible changes typically appear within 3-5 treatments.

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